hello@bearandmiakat.com.au

FAQ's

Party Hire

It’s easy –

1.      Choose a party

2.     Click the 'Book Your Party' button and fill in the details

3. We will contact you ASAP to confirm availability

4. Make payment

5.    We will have your equipment ready for you as arranged

6.    Enjoy your party

7.     Wash and pack up your party

8.    Return equipment as arranged

Some of our parties already include delivery and setup within 50km of Noosa. If you would like to have one of our other parties delivered to you, please contact us to enquire on prices.

We are based in Noosa and cover the Noosa shire and Sunshine Coast areas.

Yes, we have liability insurance.

Cancellations made up to one week before your booking will be refunded in full. Cancellations after this will not be refunded, we may allow rescheduling at our discretion, please contact us immediately if you need to reschedule a booking.

We take a bond of $100 at the time of booking for each party that is booked. Your bond will be returned in full as long as equipment is returned on time in the condition that it was hired. Full terms and conditions of hire will be given at the time of booking.

Yes please. Equipment needs to be returned in the condition that it was received. There is an option to add ‘washing up’ to your party package if the idea of washing plates and cutlery is unbearable!

Shop Orders

We ship your orders within 2 business days.  If you ordered a ‘pre-order’ item, this is the exception and it will be shipped within the time frame you were advised at the time of booking.

Orders within Australia incur a flat rate shipping fee of $9.  For orders over $70 within Australia, shipping is free.

We ship worldwide.  International shipping costs are calculated at checkout.  Your destination may charge you taxes/duties for goods shipped to you.  These charges are the responsibility of the customer, and will not be reimbursed by Bear & Miakat.